In episode 5 of the SFL Podcast, we had the pleasure of speaking with Kevin Apolonario, the CEO of Kev Tech Academy.
- Kevin provides valuable insights into the ticketing portal, offering a behind-the-scenes look at the platform.
- He emphasizes the significance of expert training and talks about the critical role of running metrics in tickets to ensure optimal performance and customer satisfaction.
He also highlightsthe importance of having a variety of skills in today's era, making it a must-watch for anyone interested in entrepreneurship and technology.
https://youtu.be/_gt-zW2Lfmk
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