Platform CargoWise Unified
Governed
Scalable
Managed
Managed Integration Services for CargoWise

End-to-End Integration Services
for CargoWise

We build what doesn’t exist and govern what already exists so CargoWise runs as one execution environment.

The Problem

CargoWise sits at the center
but doesn't run alone

Two productized capabilities. One governed integration layer.

CargoWise sits at the center of your operating model — but your enterprise stack doesn't run on CargoWise alone. ERP, WMS, TMS, finance systems, carriers, customs platforms, and customer systems all feed the same workflows.

When integrations aren't governed, the operation becomes the monitoring layer: messages fail silently, mappings drift, retries duplicate, and exceptions become manual work.

SFL delivers Managed Integration Services for
CargoWise through two productized capabilities.

01 — Custom-Built Integrations

When there is no direct solution, we engineer one.

We engineer the integration for your CW ecosystem — ERP, WMS, TMS, finance, and partner platforms.

02 — Middleware Deployment + Integration Control

One governed layer to run every integration — reliably.

We deploy a robust middleware layer that manages intake, transformation, routing, delivery confirmation, retries, reprocessing, and observability across your entire integration landscape.

With us you gain:

  • Real-time visibility
    across your entire integration landscape
  • Rapid error resolution
    and message reprocessing handled by our team
  • Custom middleware solutions
    for unique architecture or partner requirements
  • Actionable insights
    into performance, failures, and optimization opportunities
Results

Integration Success by the Numbers

Measurable impact, delivered at scale
92%

reduction in response time for transport booking confirmations

80%

reduction in average issue resolution time

30%

reduction in manual data entry errors

25%

increase in customer satisfaction

Capabilities

Transforming Integrations.

Five capabilities. One unified integration backbone.

When integration issues arise — whether it's schema failures, incorrect data formats, or missing transmissions — we ensure zero operational impact.

HTTPS SFTP EDI API CW1
Capability 01

Robust Data Exchange Infrastructure

We establish and manage your integrations across every protocol, with full encryption, delivery confirmation, retry logic, and fault isolation for all message types.

  • HTTPS / SFTP for document transfers — invoices, declarations, packing lists
  • EDI Protocols — EDIFACT, ANSI X12: COPARN, COPRAR, IFTMIN, IFTSTA, 204, 214, 310
  • API Integration — REST/SOAP real-time interfaces with ERP, TMS, WMS, CRM
  • Secure email for fallback workflows or legacy clients
  • File-based exchange: CSV / XML / Flat files where required
FAIL RETRY DELIVERED SELF-HEALING LOOP ZERO IMPACT
Capability 02

Quick Issue Resolution & Reprocessing

When integration issues arise — schema failures, incorrect data formats, or missing transmissions — we ensure zero operational impact.

  • Failed messages are logged, categorised, and auto-isolated
  • Reprocessing is handled with no system downtime or manual extraction
  • Message resubmission with revision control and audit tracking
  • Non-destructive reprocessing — fast recovery without data duplication
24/7 24/7 · LIVE UPTIME 99.98% PROACTIVE MONITORING
Capability 03

24/7 Integration Health Monitoring

We continuously monitor the integrity and performance of your integration environment — proactive resolution before issues affect operations.

  • End-to-end message tracking
  • Real-time status checks for each transaction layer — input, transformation, routing, delivery
  • Early detection of schema violations, null values, header errors, and transport failures
  • Detailed exception alerts with categorised failure points
TEMPLATE −80% effort · 1 template
Capability 04

Built for Reuse: Integration Scalability by Design

Our service architecture is designed to maximise reuse and consistency across your integration landscape — no need to rebuild flows for every client, branch, or use case.

  • 80% reduction in effort when replicating existing SFL-built integration frameworks
  • 50%+ savings on third-party system integrations through prebuilt connector libraries
  • Modular flow templates for common CargoWise use cases
LIVE MESSAGES DELIVERED 12.4M ERRORS SLA TRAILING 24H · DRILL-DOWN
Capability 05

Full Operational Transparency

Clients have access to structured observability layers — visibility into every transaction, throughput, and exception across the entire integration stack.

  • Transaction logs with drill-down error diagnostics
  • System availability and message throughput dashboards
  • SLA-based reporting on message delivery, processing times, and exceptions
  • Tiered escalation and resolution workflows supported by our integration engineering team
ERP · CONNECTED
WMS · SYNCED
EDI · DELIVERED
API · LIVE

Making Integrations Work For You.
Not Against You.

Your integrations, governed end-to-end — so your team never becomes the monitoring layer.

The Advantage

Built to protect, scale, and adapt

Active monitoring · intelligent alerts · flexible routing

Our integration support services actively monitor all data flows — from CargoWise to external systems — with intelligent alerting and flexible routing.

Exception Monitoring & Resolution
Our integration support services actively monitor all data flows — from CargoWise to external systems — identifying failures such as:
  • Transport protocol errors — SFTP/HTTPS timeouts
  • Schema mismatches, invalid data formats, and null value injections
  • Missing or duplicate message payloads
  • Partner endpoint failures or response code errors
Built to Scale: High-Volume Integration Handling
Our services are designed for high-throughput environments, supporting:
  • Unlimited transaction processing
  • Large payload sizes with compression handling
  • Extended log retention policies based on client SLAs
  • Multi-client, multi-branch routing logic within the same instance
Intelligent Alerts & Operational Notifications
We implement custom notification frameworks that trigger based on key exception types, thresholds, and event categories:
  • Immediate alerts for schema errors, undelivered messages, or timeouts
  • Prioritised alerts based on operational impact
  • Routing to relevant departments via email, API, or CargoWise internal notes
Flexible Endpoint Mapping & Message Routing
We manage and maintain all routing configurations between your source and destination systems — whether via:
  • API endpoints — REST, SOAP
  • EDI gateways
  • Secure email or flat-file drops — CSV/XML
  • CargoWise eAdaptor channels
  • Hybrid routing scenarios involving multiple systems
Architecture

How it Works

A live, governed middleware workflow

Your integrations run through six fully managed stages — every message tracked from source endpoint to final delivery.

Pipeline · Live middleware.sfl-tech
6 STAGES · GOVERNED
STAGE 01
Source End-points
Email SFTP HTTPS
STAGE 02
Fetch Service
Receives Messages
STAGE 03
Message Database
Stores Messages
STAGE 04
Relay Service
Processes Message
STAGE 05
Mapping Streams
ANSI X12 EDIFACT SAP IDOCS CUSTOMS
STAGE 06
Delivery Service
Email SFTP HTTPS
Throughput 2.4M / day
Latency 142 ms
SLA Uptime 99.98%
Our Approach

How We Deliver Integration Control

Custom-built where it matters. Governed everywhere.

01 — Custom-Built Integrations

When there is no direct solution

— we engineer one.

When no direct connector exists — or when the “standard” path breaks under real operational requirements, we engineer purpose-built integrations for your CargoWise ecosystem:

  • CargoWise ↔ ERP — financial posting, master data, billing workflows
  • CargoWise ↔ WMS — receipts, releases, inventory events, transfers
  • CargoWise ↔ TMS — planning, dispatch, tracking, POD flows
  • CargoWise ↔ Finance systems — AR/AP sync, reconciliation, controls
  • CargoWise ↔ Customer / Partner platforms — order status, EDI, event feeds
02 — Middleware Deployment

One governed layer to run every integration

— reliably.

We deploy a robust middleware layer that sits between CargoWise and the rest of your ecosystem to manage:

  • Message intake — API / EDI / file / secure transfer
  • Transformation and mapping streams
  • Routing to multiple destinations
  • Delivery confirmation and reattempts
  • Fault isolation
  • Reprocessing without duplication
  • SLA compliance
Security

Security:Built for Maximum Protection

ISO certified · SOC 2 compliant · encrypted end-to-end

Our platform is designed to protect your data and integrations with cutting-edge security protocols, ensuring your business stays secure, compliant, and resilient.

ISO Certified
SOC 2 Compliant
Secured Managed Infrastructure
Fully managed infrastructure optimized for reliability and performance, with proactive monitoring, patching, and vulnerability scanning.
SSL & TLS Encryption Protocols
All data exchanges are protected with SSL/TLS to ensure information remains encrypted in transit.
Comprehensive Data Encryption
Encryption in transit and at rest — ensuring payloads remain protected across processing and storage.
Granular Access Control
Role-based permissions and configurable security settings to control who can access systems, logs, and routing configurations.
Case Study

How Our Client Revolutionized Transport Booking

160+ countries · 1,300 locations · one integration framework

Marseille · France

Global Logistics Leader

Logistics & Supply Chain Management

160+
Countries
1,300
Locations
5
Transport Modes
24/7
Operations
Air Freight Ocean Freight Ground Freight Contract Logistics
The Challenge

Fragmented systems holding back operational excellence.

Our Client based in Marseille, France, is a global leader in logistics and supply chain management — operating in 160+ countries with a network of 1,300 locations across air, ocean, and ground freight, contract logistics, and more.

  • ×
    Fragmented transport booking systems across multiple trucking partners
  • ×
    Inefficient handling of transport documents and photos
  • ×
    Absence of real-time tracking capabilities
The Solution

A comprehensive Trucker Interface Solution integrated into CargoWise.

Step 01

Integration Service

We developed a robust service that seamlessly connected the client's trucking partners with CW1, enabling the smooth transmission of transport bookings, instructions, and real-time tracking data.

Step 02

Custom Middleware

Leveraging our custom middleware, we established seamless connectivity between the client's logistics systems and CW1, efficiently managing data flow across various transport modes.

Step 03

High-Level Architecture

The architecture was designed to support multiple transport modes — including SEA LCL, Air Loose, Sea Containerized, Road LTL, and Express — while ensuring full compatibility and security with CW1.

Step 04

Agile Methodology

Our iterative, agile approach ensured flexibility, adaptability, and alignment with evolving business requirements, delivering a future-ready integration framework.

Real Impact

Real Results, Real Impact!

Three integrations. Three transformations.
Case Study 01
Rewiring the Road
Case Study 02
Beyond the Port
Case Study 03
Saving over 400 hours per month with EDI Integration
Client Testimonials

What our clients say.

Trusted by global logistics leaders

Mr. Kenny Verhaege

Head of Continuous
Improvement Europe

Client Feedback

“From the proposal through the initial kick-off and the hyper-care support during the go-live, SFL Tech was and still is, a trustful partner. They have a clear project methodology, strict deadlines, clear communication and qualitative deliverables. Skilled in project management, business analysis, development, thinking out of the box, and being agile during deployment. The result is a fully automated transport booking solution for truckers developed in such a way that we can easily extend the solution for all trucking companies in the region.”

Fully automated transport booking solution for truckers

250+ of the World's
Biggest Brands Trust Us!

Join a growing global community of CargoWise-powered enterprises.

Ready to get started?

Your Systems, Perfected.

Stop letting integrations become your operational bottleneck.
Let SFL Tech engineer, govern, and manage your entire CargoWise integration landscape.