Managed Integration Services for CargoWise

The Problem

CargoWise sits at the center but doesn't run alone

Two productized capabilities. One governed integration layer.

ERP WMS TMS Finance Systems Carriers Customs Platforms Customer Systems

CargoWise

When integrations aren't governed, the operation becomes the monitoring layer: messages fail silently, mappings drift, retries duplicate, and exceptions become manual work.

SFL delivers Managed Integration Services for CargoWise through two productized capabilities.

01 Custom-Built Integrations

When there is no direct solution, we engineer one.

We engineer the integration for your CW ecosystem — ERP, WMS, TMS, finance, and partner platforms.

02 Middleware Deployment

One governed layer to run every integration — reliably.

We deploy a robust middleware layer that manages intake, transformation, routing, delivery confirmation, retries, reprocessing, and observability across your entire integration landscape.

With us you gain:

Real-time visibility

across your entire integration landscape
Rapid error resolution

and message reprocessing handled by our team
Custom middleware solutions

for unique architecture or partner requirements
Actionable insights

into performance, failures, and optimization opportunities

Capabilities

Transforming Integrations.

Five capabilities. One unified integration backbone.

When integration issues arise — whether it's schema failures, incorrect data formats, or missing transmissions — we ensure zero operational impact.

Capability 01

Robust Data Exchange Infrastructure

We establish and manage your integrations across every protocol, with full encryption, delivery confirmation, retry logic, and fault isolation for all message types.

HTTPS / SFTP for document transfers — invoices, declarations, packing lists
EDI Protocols — EDIFACT, ANSI X12: COPARN, COPRAR, IFTMIN, IFTSTA, 204, 214, 310
API Integration — REST/SOAP real-time interfaces with ERP, TMS, WMS, CRM
Secure email for fallback workflows or legacy clients
File-based exchange: CSV / XML / Flat files where required

Capability 02

Quick Issue Resolution & Reprocessing

When integration issues arise — schema failures, incorrect data formats, or missing transmissions — we ensure zero operational impact.

Failed messages are logged, categorised, and auto-isolated
Reprocessing is handled with no system downtime or manual extraction
Message resubmission with revision control and audit tracking
Non-destructive reprocessing — fast recovery without data duplication

Capability 03

24/7 Integration Health Monitoring

We continuously monitor the integrity and performance of your integration environment — proactive resolution before issues affect operations.

End-to-end message tracking
Real-time status checks for each transaction layer — input, transformation, routing, delivery
Early detection of schema violations, null values, header errors, and transport failures
Detailed exception alerts with categorised failure points

Capability 04

Built for Reuse: Integration Scalability by Design

Our service architecture is designed to maximise reuse and consistency across your integration landscape — no need to rebuild flows for every client, branch, or use case.

80% reduction in effort when replicating existing SFL-built integration frameworks
50%+ savings on third-party system integrations through prebuilt connector libraries
Modular flow templates for common CargoWise use cases

Capability 05

Full Operational Transparency

Clients have access to structured observability layers — visibility into every transaction, throughput, and exception across the entire integration stack.

Transaction logs with drill-down error diagnostics
System availability and message throughput dashboards
SLA-based reporting on message delivery, processing times, and exceptions
Tiered escalation and resolution workflows supported by our integration engineering team

The Advantage

Built to protect, scale, and adapt

Active monitoring · intelligent alerts · flexible routing

Our integration support services actively monitor all data flows — from CargoWise to external systems — with intelligent alerting and flexible routing.

Exception Monitoring & Resolution

Our integration support services actively monitor all data flows — from CargoWise to external systems — identifying failures such as:

Transport protocol errors — SFTP/HTTPS timeouts
Schema mismatches, invalid data formats, and null value injections
Missing or duplicate message payloads
Partner endpoint failures or response code errors

Built to Scale: High-Volume Integration Handling

Our services are designed for high-throughput environments, supporting:

Unlimited transaction processing
Large payload sizes with compression handling
Extended log retention policies based on client SLAs
Multi-client, multi-branch routing logic within the same instance

Intelligent Alerts & Operational Notifications

We implement custom notification frameworks that trigger based on key exception types, thresholds, and event categories:

Immediate alerts for schema errors, undelivered messages, or timeouts
Prioritised alerts based on operational impact
Routing to relevant departments via email, API, or CargoWise internal notes

Flexible Endpoint Mapping & Message Routing

We manage and maintain all routing configurations between your source and destination systems — whether via:

API endpoints — REST, SOAP
EDI gateways
Secure email or flat-file drops — CSV/XML
CargoWise eAdaptor channels
Hybrid routing scenarios involving multiple systems

Our Approach

How We Deliver Integration Control

Custom-built where it matters. Governed everywhere.

When there is no direct solution

— we engineer one.

When no direct connector exists — or when the “standard” path breaks under real operational requirements, we engineer purpose-built integrations for your CargoWise ecosystem:

CargoWise ↔ ERP
Financial posting, master data, billing workflows
CargoWise ↔ WMS
Receipts, releases, inventory events, transfers
CargoWise ↔ TMS
Planning, dispatch, tracking, POD flows
CargoWise ↔ Finance
AR/AP sync, reconciliation, controls
CargoWise ↔ Platforms
Order status, EDI, event feeds

One governed layer

— to run every integration reliably.

We deploy a robust middleware layer that sits between CargoWise and the rest of your ecosystem to manage complex data routing and guarantee uptime:

Message intake
API / EDI / file / secure transfer
Transformation
Mapping streams and standardizations
Routing
Deliver to multiple destinations automatically
Delivery confirmation
Automated reattempts and logging
Fault isolation
Reprocessing without accidental duplication

Security

Security:Built for Maximum Protection

ISO certified · SOC 2 compliant · encrypted end-to-end

Our platform is designed to protect your data and integrations with cutting-edge security protocols, ensuring your business stays secure, compliant, and resilient.

ISO Certified

SOC 2 Compliant

Secured Managed Infrastructure

Fully managed infrastructure optimized for reliability and performance, with proactive monitoring, patching, and vulnerability scanning.

SSL & TLS Encryption Protocols

All data exchanges are protected with SSL/TLS to ensure information remains encrypted in transit.

Comprehensive Data Encryption

Encryption in transit and at rest — ensuring payloads remain protected across processing and storage.

Granular Access Control

Role-based permissions and configurable security settings to control who can access systems, logs, and routing configurations.

Marseille · France

Global Logistics Leader

Logistics & Supply Chain Management

Air Freight Ocean Freight Ground Freight Contract Logistics

160+

Countries

1,300

Locations

Modes

24/7

Operations

The Challenge

Fragmented systems holding back excellence.

Operating across 160+ countries brings immense complexity. Our client was hitting critical operational bottlenecks that threatened efficiency.

×

Fragmented booking systems across multiple trucking partners
×

Inefficient handling of crucial transport documents and photos
×

Absence of real-time tracking capabilities leading to blind spots

The Solution

A comprehensive Trucker Interface Solution integrated directly into
CargoWise.

How We Did It

Step 01

Integration Service

We developed a robust service seamlessly connecting the client's trucking partners with CW1 for smooth booking transmission.

Step 02

Custom Middleware

Leveraging our proprietary middleware, we established flawless connectivity to manage data flow across multiple transport modes.

Step 03

High-Level Architecture

The architecture supports multiple modes—including SEA LCL, Air Loose, Sea Containerized, and Road LTL—ensuring total security.

Step 04

Agile Methodology

Our iterative approach ensured flexibility and strict alignment with evolving business requirements for a future-ready framework.

CLIENT TESTIMONIALS

What our clients say.

Trusted by global logistics leaders

“

“From the proposal through the initial kick-off and the hyper-care support during the go-live, SFL Tech was and still is, a trustful partner. They have a clear project methodology, strict deadlines, clear communication and qualitative deliverables. Skilled in project management, business analysis, development, thinking out of the box, and being agile during deployment. The result is a fully automated transport booking solution for truckers developed in such a way that we can easily extend the solution for all trucking companies in the region.”

Mr. Kenny Verhaege

Head of Continuous Improvement Europe

End-to-End Integration Services
for CargoWise

CargoWise sits at the center but doesn't run alone

When there is no direct solution, we engineer one.

One governed layer to run every integration — reliably.

With us you gain:

Integration Success by the Numbers

Transforming Integrations.

Robust Data Exchange Infrastructure

Quick Issue Resolution & Reprocessing

24/7 Integration Health Monitoring

Built for Reuse: Integration Scalability by Design

Full Operational Transparency

Making Integrations Work For You.
Not Against You.

Built to protect, scale, and adapt

How it Works

How We Deliver Integration Control

When there is no direct solution

One governed layer

Security:Built for Maximum Protection

Global Logistics Leader

Fragmented systems holding back excellence.

A comprehensive Trucker Interface Solution integrated directly into
CargoWise.

Integration Service

Custom Middleware

High-Level Architecture

Agile Methodology

Real Results, Real Impact!

What our clients say.

250+ of the World's
Biggest Brands Trust Us!

Your Systems, Perfected.

Company

Solutions

Policies & Compliance

End-to-End Integration Servicesfor CargoWise

CargoWise sits at the center but doesn't run alone

When there is no direct solution, we engineer one.

One governed layer to run every integration — reliably.

With us you gain:

Integration Success by the Numbers

Transforming Integrations.

Robust Data Exchange Infrastructure

Quick Issue Resolution & Reprocessing

24/7 Integration Health Monitoring

Built for Reuse: Integration Scalability by Design

Full Operational Transparency

Making Integrations Work For You. Not Against You.

Built to protect, scale, and adapt

How it Works

How We Deliver Integration Control

When there is no direct solution

One governed layer

Security:Built for Maximum Protection

Global Logistics Leader

Fragmented systems holding back excellence.

A comprehensive Trucker Interface Solution integrated directly into CargoWise.

Integration Service

Custom Middleware

High-Level Architecture

Agile Methodology

Real Results, Real Impact!

What our clients say.

250+ of the World'sBiggest Brands Trust Us!

Your Systems, Perfected.

Company

Solutions

Policies & Compliance

End-to-End Integration Services
for CargoWise

Making Integrations Work For You.
Not Against You.

A comprehensive Trucker Interface Solution integrated directly into
CargoWise.

250+ of the World's
Biggest Brands Trust Us!